Terms of Service Shop - To Power You

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Terms and Conditions

Last updated: July. 8. 2026

These Terms and Conditions ("Terms") govern the purchase and use of digital products offered on https://shop.topoweryou.com/ ("the Shop", "we", "us"), operated by:

Company name:    Tuam d.o.o.
Company address:    Vojkova ulica 15, 5270 Ajdovščina, Slovenia
Tax number:    SI96392126

Email: info@topoweryou.com

By placing an order, you ("Customer", "you") agree to these Terms. Please read them before purchasing.


1. What we sell

The Shop sells downloadable software products — mostly but not all distributed as compressed (.zip) packages — for immediate electronic delivery. We do not sell physical goods.

Some extensions are distributed under the GNU General Public License (GPL) or another open-source license others are proprietary and licensed for use rather than sold outright. The applicable license for each product is stated on its product page, and the specific license terms of that product take precedence over the general license description in Section 6 below where they conflict.

2. Orders and contract formation

2.1. Product pages describe the extension, its price (in EUR, VAT included where applicable), compatible, software hardware versions, and license type.

2.2. By clicking "Order" / "Buy" / "Pay now", you submit a binding offer to purchase. Before finalizing, you will be asked to confirm the order involves a payment obligation, in line with EU distance-selling rules.

2.3. The contract is concluded once we confirm your order (e.g., by email or via the order confirmation page) and/or once payment is processed.

2.4. We reserve the right to refuse or cancel an order (e.g., suspected fraud, pricing errors), with a full refund of any payment already made.

3. Prices and payment

3.1. All prices are shown in EUR and include VAT where we are required to charge it. The VAT rate applied depends on your country of residence, in line with EU rules on electronically supplied services.

3.2. Payment is due at the time of order via the payment methods offered at checkout (e.g., card, PayPal, or other listed provider). Payments are processed by third-party payment providers; we do not store your full card details.

3.3. We issue an invoice/receipt for each order, sent to the email address you provide.

4. Delivery of digital products

4.1. Products are delivered electronically — typically as an immediate download link and/or a link in your account area after successful payment.

4.2. It is your responsibility to ensure the email address provided is correct and able to receive our messages, and to check spam/junk folders.

4.3. Download links may be time-limited or download-count-limited for security reasons; contact us if you need a replacement link within a reasonable period after purchase.

5. Right of withdrawal (14-day cooling-off period) and its limits for digital content

5.1. Under EU consumer law, you normally have a 14-day right to withdraw from an online purchase without giving a reason.

5.2. However, this right does not apply once we begin supplying digital content that is not on a tangible medium (i.e., your download begins), provided you have given your prior express consent to immediate delivery and acknowledged that you lose your right of withdrawal once download starts.

5.3. At checkout, before completing payment, you will be asked to tick a box confirming:

"I expressly request immediate delivery of this digital content and I acknowledge that I lose my right of withdrawal once the download begins."

5.4. If you do not consent to immediate delivery, please contact us before purchasing so we can discuss an alternative arrangement, or wait until after the standard withdrawal period would apply.

5.5. This section applies to consumers only (private individuals purchasing outside a trade or profession). It does not limit any statutory warranty/conformity rights described in Section 8.

6. License grant

6.1. Purchasing a product does not transfer ownership of the underlying code. Subject to full payment and the specific license shown on the product page, we grant you a license to use the extension as follows:

  • GPL / open-source products: distributed under the applicable GPL version stated on the product page. Your rights to use, modify, and redistribute the code are governed by that license, not by these Terms. Any fee charged relates to the packaging, support, updates, and delivery service, not to the code's copyright itself.
  • Proprietary products: you receive a non-exclusive, non-transferable license to install and use the extension on the number of domains/sites stated on the product page (e.g., "single site," "5 sites," "unlimited"), for as long as stated (e.g., "lifetime" or "1 year with updates"). You may not resell, sublicense, or redistribute the package itself unless explicitly stated otherwise.

6.2. Unless the product page says otherwise, you may not claim authorship of the code, resell it as your own product, or use it to build a directly competing distribution service.

6.3. We may audit compliance with license terms in cases of suspected misuse, and may revoke access for proprietary licenses in case of breach.

7. Updates and support

7.1. Where a product page states a support/update period (e.g., "includes 6 months of updates"), we will provide bug-fix and compatibility updates released within that period, where technically feasible.

7.2. Support does not cover: custom development, conflicts with third-party extensions/templates, or issues caused by unsupported server environments, unless separately agreed.

7.3. We do not guarantee indefinite compatibility with future Joomla! core releases.

8. Warranty and conformity of digital content

8.1. We warrant that products will substantially match their description at the time of delivery and be free of defects that materially impair normal use, in line with the EU/Slovenian legal guarantee of conformity for digital content.

8.2. If a product is materially defective, contact us within a reasonable time. We will, at our discretion, provide a fix/update, a replacement, or a refund, in accordance with applicable consumer protection law.

8.3. We are not responsible for issues arising from third-party extensions, custom modifications, incompatible hosting environments, or misuse.

9. Liability

9.1. Nothing in these Terms limits liability that cannot be excluded under Slovenian or EU law (e.g., liability for gross negligence, willful misconduct, or statutory conformity rights).

9.2. To the extent permitted by law, our liability for indirect or consequential losses (e.g., lost profits, lost data from your own systems) is excluded. Our total liability for any claim is limited to the amount you paid for the relevant product.

10. Intellectual property

10.1. All content on the Shop (text, images, branding) not covered by a product's own open-source license remains our property or that of our licensors.

10.2. Product code remains subject to the license stated in Section 6, not to general copyright claims over the Shop's own content.

11. Complaints and dispute resolution

11. If you're unhappy with a purchase, contact us first at info@toupoweryou.com so we can try to resolve it directly.

12. Privacy

We process personal data (e.g., name, email, billing details, payment metadata) in line with our Privacy Policy, which forms part of these Terms. See: link to Privacy Policy.

13. Changes to these Terms

We may update these Terms from time to time. The version in force at the time you place an order applies to that order. Material changes will be posted on this page with an updated date.

14. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Slovenia, without prejudice to any mandatory consumer-protection rules of your country of residence if you are a consumer in the EU. Any disputes not resolved fall under the jurisdiction of the competent courts in Slovenia, subject to consumers' rights to bring proceedings in their own country of residence where EU law grants that right.