Privacy Policy
1. Data Controller
This Privacy Policy explains how shop.topoweryou.com ("we", "us", or "our") collects, uses, and protects your personal data when you use our website and purchase digital software products.
2. What Personal Data We Collect
When you purchase software from our website, we may collect the following personal data:
Required Information
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Email address
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Order details
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Transaction information
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Technical information required for website functionality
Optional Business Information
If you request an invoice for a business, we may also collect:
- Name
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Company name
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Company address
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VAT/Tax Identification Number
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Additional billing information you provide
This information is optional and only required if you wish to receive a business invoice.
3. Purpose and Legal Basis for Processing
We process your personal data for the following purposes:
| Purpose | Legal Basis (GDPR Article 6) |
|---|---|
| Process your order and provide your software download | Article 6(1)(b) – Performance of a contract |
| Send order confirmations and receipts | Article 6(1)(b) |
| Issue invoices and comply with accounting and tax obligations | Article 6(1)(c) – Legal obligation |
| Prevent fraud and secure our website | Article 6(1)(f) – Legitimate interest |
| Respond to customer support requests | Article 6(1)(b) and Article 6(1)(f) |
| Send marketing emails (only if you have consented) | Article 6(1)(a) – Consent |
4. Digital Product Delivery
All products sold through our website are digital software products.
After successful payment, customers receive access to the purchased software by download link or other electronic delivery method.
5. Payment Processing
Payments are processed by secure third-party payment providers.
We do not store complete payment card numbers or security codes on our servers.
Payment providers process payment information according to their own privacy policies.
6. Who Receives Your Data
We may share your personal data only when necessary with:
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Payment service providers
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Website hosting providers
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Email delivery providers
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Accounting or bookkeeping providers
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Government authorities where required by law
We never sell your personal data to third parties.
7. International Transfers
If any of our service providers process data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place as required by Chapter V of the GDPR, such as:
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An adequacy decision by the European Commission, or
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Standard Contractual Clauses (SCCs), or
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Another lawful transfer mechanism.
8. Data Retention
We retain personal data only for as long as necessary.
Typical retention periods include:
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Accounting and invoice records: as required by Slovenian tax and accounting legislation.
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Customer support communications: as long as necessary to resolve inquiries or disputes.
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Security logs: only as long as necessary for security purposes.
9. Your GDPR Rights
Under the GDPR, you have the right to:
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Access your personal data.
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Correct inaccurate personal data.
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Request deletion ("Right to be Forgotten"), where applicable.
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Restrict processing.
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Object to processing based on legitimate interests.
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Data portability.
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Withdraw consent at any time where processing is based on consent.
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Lodge a complaint with a supervisory authority.
10. Supervisory Authority
If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with:
Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec Republike Slovenije).
11. Cookies
Our website uses cookies necessary for the operation of the online store.
We don't use analytics, advertising, or other non-essential cookies.
12. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, misuse, or disclosure.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The current version will always be published on this page together with its effective date.
14. Contact
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Email: